False alarms not only negatively impact your home and personal life, but they also affect your security provider and the community. False alarm fees can cost you hundreds, if not thousands of dollars. They can also create dissatisfaction with your system, as well as the security provider. Additionally, police resources across the country are limited, and should never be wasted. Thousands of police and fire patrol hours are spent investigating alarm reports that turn out to be false.

How to reduce false alarms?

• Properly train all users (e.g., babysitters, relatives, children, visitors, etc.).
• Secure doors and windows before turning on alarm.
• Inform the monitoring center of new passcodes and arming codes, and new or removed authorized users.
• Service and maintain the system (including batteries) properly.