“Homeowners who make their phone calls with Voice over Internet Protocol (VoIP) telephone services may want to check their security alarm systems, warns a Winnipeg man who recently found out his house had not been properly protected for over a year.
Dennis Terrick said he had no idea the VOIP phone service he signed up for 18 months ago was incompatible with his home security system. He learned his alarm signal was not being received by the security company, meaning any calls for help would have gone unanswered.”